Ready-mix order requests
Ready-Mix Order Requests Without the Voicemail Guesswork
Build a structured order request — requested yardage, mix information, pour date and time, placement and site access — send it to your ready-mix supplier, and keep exactly what you requested attached to the project. The supplier still controls acceptance, availability, and scheduling.
Everything the supplier needs, in one structured request
Phone orders go wrong in predictable ways: the wrong yardage, a mix nobody wrote down, a pour window nobody repeated back. A written request gives the supplier the information they need in one place. MudHub builds the request from the job you already have in the system, so the address, contact, and site details carry over instead of being re-typed.
Requested yardage from your calculators
Pull volume straight out of a slab, footing, or wall calculation instead of re-typing numbers.
Requested mix information
Mix type including specialty mixes and flowable fill, strength, slump, admixtures, fiber, and placement method — as requested, for the supplier to review.
Trailer pump fields
Select trailer pump placement and the request captures line size and pump equipment requirements automatically.
Plant directory built in
Over 7,000 verified ready-mix plants across the country, linked to their producer and dispatch office.
SMS and email delivery
Send the request the way your dispatch office prefers, with an acknowledgement link they can tap.
Immutable request versions
Editing a sent request creates a new version, so there is always a record of exactly what was requested and when.
What to include in a ready-mix order request
Dispatch can only send what they know about. A complete request answers the questions they would otherwise have to call back about:
Requested yardage
Calculated volume plus the waste allowance you chose. Calculate it before you call — don't estimate from memory.
Mix information
Mix type or design, strength, and aggregate size as specified for the job.
Slump
The slump you need for the placement method and the work.
Admixtures and fiber
Accelerator, retarder, air entrainment, fiber — whatever the job calls for, written down.
Placement method
Chute, buggy, conveyor, or pump — and pump details when a pump is involved.
Requested date, time, and load spacing
When the first truck should arrive and how far apart following loads should be, where that applies.
Site access
Address, GPS pin, gate codes, overhead lines, soft ground, or anything a driver needs to know.
Jobsite contact
Who the driver and dispatch should call on the day of the pour.
Start with the concrete calculator to calculate concrete yardage, check the concrete evaporation rate calculator for pour-day conditions, and plan saw cuts with the concrete joint layout calculator.
Why keep written request history with the project
When a question comes up later — how many yards were requested, which mix, what time — the answer is the request itself, not someone's memory of a phone call. MudHub keeps each request version and its communication with the project, so it stays in the concrete Project File.
Sent, received, acknowledged — and all of it kept with the job
The path is deliberately clear: you send the request, the supplier receives it, the supplier can acknowledge receipt with one tap, and the communication stays attached to the request. Every request carries its own status and full communication history, so when dispatch acknowledges, asks for a call back, or asks for more information, it lands on the request instead of in somebody's text messages.
Acknowledgement means the supplier received the request. It does not mean the concrete is scheduled — acceptance, availability, and delivery scheduling stay with the supplier, and you confirm the window with them directly.
Print or export a clean request summary as a PDF for the crew, the customer, or your own pour records.
Prepare the request when you're ready, not when the office is open
Your workday doesn't always end when the supplier's office closes. Build the request from the truck at 7pm, send it, and keep the acknowledgement with the job — instead of holding the details in your head until the phones come back on in the morning.
Part of the whole job, not a standalone form
Order requests attach to a project and a customer, so the request history sits next to the customer record and the calculations that produced the yardage. See pricing for the plans that include order-request delivery.
Frequently asked questions
- How do I request ready-mix concrete?
- Send the dispatch office the delivery address, requested date and time, total cubic yards, mix information, slump, admixtures, and placement method. MudHub builds that ready-mix order request for you and sends it by SMS or email so the details are written down instead of left in a phone call.
- Can MudHub create ready-mix order requests?
- Yes. Pick the producer, dispatch office, and plant from the built-in directory of over 7,000 verified plants, pull requested yardage from a calculator, and send the request. Acknowledgement that the supplier received it comes back onto the request record.
- How far in advance should I send a request?
- Most plants want at least 24 to 48 hours notice, and more during busy season or for large pours. Sending a written request early gives dispatch something concrete to work from.
- Does an acknowledgement mean the concrete is scheduled?
- No. Acknowledgement means the supplier received the request. The supplier still controls acceptance, availability, scheduling, and the final order — the contractor confirms the delivery window directly with the dispatch office.